Here's the deal:
I'm not some big, multi-national corporation listed listed on NASDAQ. I'm a person, and with a little help from my wife I'm trying to make an honest living doing something I love. Furthermore, the offerings of this website are my personal artwork. As I've stated, I take the time and care to personally inspect each piece and in many cases actually touch up the paint job a bit to ensure that each order is in good condition and up to my standards of quality before it goes out the door.
Having said that:
I'm happy too say that literally 99.9% of my customers are super cool, appreciate what I'm doing and enjoy their unique purchase. (Thank you!) Unfortunately there have been one or two who think I've got all day long to wrap their order and send it to their door step just so they can look at it for a few days and decide they've changed their mind; it wasn't really what they were expecting, or their Mom / girlfriend doesn't like it. To this I say, "READ!" And for the love of God, take some responsibility for the purchases you make! (Pet peeve of mine) If you can't afford it - either save up, or don't buy it! I'm not forcing anybody to buy my art! One more thing - It's ART! Please don't drop it on the floor or handle it like a G.I. Joe figure. Thank you.
The policy therefore is as follows: If you purchased your Booty Babe from this website and your piece is damaged in transit or is otherwise found to be made of defective materials I will happily replace it. Simply return the piece, as you received it, within 30 days of your purchase, in the box, with its certificate, card, and sticker and I will send you a new one. It is also helpful to email me before doing so. (..so if a mystery package arrives from an unknown city I will know it's not anthrax.)